What happens if my package is lost or stolen?
Please contact the shipping company that delivered the package to you.
Please contact the shipping company that delivered the package to you.
If your order has been returned to sender, then there was a problem with your address. Contact Oberon Customer Service at 508-999-4442
If your order shows delivered but you never received it, please contact the shipping company tied to the tracking number for the package.
When your order says “Processing” it is in the process of being picked and shipped. Once the order is loaded onto the truck the status changes to “Complete”. Then, an invoice will be sent to the email address on the order.
We offer free shipping to all contiguous United States locations, that includes the 48 adjoining states. Orders shipped to Alaska, Hawaii or Canada will be charged freight.
We offer free ground shipping via UPS for all of our orders.
An Arc Flash is a violent electrical explosion or discharge. It is caused by an Arc fault and produces extreme heat with up to 35,000 degrees Fahrenheit. This event causes grave danger to anyone standing close to such an Arc Flash. Personal Protective Equipment (PPE) effectively shields the worker from the extreme radiation and heat of the arc flash. It is estimated there is an average 30,000 Arc Flash incidents every year. These incidents results in average annual totals of...